- Functions and Events rents this equipment /décor described on the client’s booking/contract, which is subject to the following terms and conditions.
- The rented equipment/ décor remains the property of Functions and Events.
2.1 The client will be held liable for any equipment / décor loss or damaged during the stipulated rental period. If damage or loss occurs, the client will be responsible for the replacement at a replacement price determined by Functions and Events.
- The client is aware of the purpose for which the equipment/ décor is intended and shall use the equipment for such purpose only.
- The rental period is stated on the quotation/ booking/contract /invoice.
4.1 If not returned on the stipulated day, an additional charge will apply at the rates of the price list until the equipment/ décor is returned by the client or collected by Functions and Events.
Booking and Payment & Cancellation Policy
- Quotation valid for 7 days only and subject to stock availability
5.1 To secure a booking, we require a 25% deposit for orders over R1500. Orders below R1500 require full payment to secure the booking.
NO CASH BANKING DEPOSITS ALLOWED
5.2 The payment of the balance should be made 7 days prior to the delivery/collection.
5.3 50% OF THE PAID AMOUNT IS NON-REFUNDABLE IF THE ORDER IS CANCELLED 2 WEEKS PRIOR TO THE FUNCTION DATE.
100% OF THE PAID AMOUNT IS NON-REFUNDABLE IF THE ORDER IS CANCELLED 7 DAYS PRIOR TO THE FUNCTION DATE.
5.4 An additional charge of R50 will be applicable for cash deposits. We strongly discourage any cash deposits.
5.5 Payment must reflect in our bank account and proof of payment must be sent from your bank to email@example.com. Use your unique Cust Acc number as reference.
No order will be collected or delivered without full payment.
5.6 It is the client’s responsibility to check the quote/booking to ensure all items and quantities are correct. Upon payment received it means that the client accepts the booking and acknowledges that all items and quantities specified on the quotation/booking are correct.
Once the booking form is signed Functions and Events will not be held liable if the items and or quantities on the booking form is incorrect.
Refundable deposit/shortages/damaged items
- A Refundable deposit is required to ensure coverage of any shortages/damages, should they occur and will be asked for all clients.
6.1 The refundable deposit will be returned once all items have been checked and declared in good order. It is the client’s responsibility to e-mail Functions and Events at firstname.lastname@example.org/ email@example.com their banking details for the refundable deposit.
6.2 Any shortages/ damages will be deducted from the refundable deposit. If this amount exceeds the amount of the refundable deposit, the client will be liable for the full amount. This account should be settled within 7days after the client receives the shortage/ breakage invoice.
6.3 Clients who do not settle their accounts within the 7 days will be handed over to a debt collector and will be blacklisted unless a prior written arrangement is in place with management
Delivery & Collection
- The client must collect and return the hired goods on the stipulated dates as on the quote/booking form. If not, the client will lose the refundable deposit.
7.1 Client will be charged the replacement cost for items not returned/damaged/lost.
7.2 Functions and Events will deliver and collect at an additional fee, depending on the location. Costs are subject to change.
7.3 Client to provide a time and date for delivery and to ensure a safe and sheltered space for delivery/collection. However delivery times cannot be guaranteed due to unforeseen circumstances.
7.4 Items must be ready for collection in the same place and manner (packaging) where they were delivered to. Example: Chairs must be stacked, cushions must be packed in bags supplied, linen must be dry and all other items in the packaging they were received in.
7.5 Failure to comply will result in additional charges for the breakdown. This will be deducted from your holding deposit.
7.6 Normal transport fees apply from Monday to Friday during working hours. Additional transport fees are charged for after working hours, Sundays and public holidays.
7.7 Functions and Events will not be held liable nor responsible for the client’s failure to inform us about changes in the delivery/ collection times and dates. An additional charge will apply if any extra travelling would deem necessary.
7.8 Functions and Events cannot be held responsible for any damages/ breakages occurring when using own transport or courier services. The client takes full responsibility for damages and or losses.
7.9 UPON DELIVERY/COLLECTION, THE CLIENT MUST ENSURE THAT HE/SHE IS PRESENT TO SIGN THE DELIVERY/ PICK UP NOTE FOR THE GOODS HIRED AND THAT ALL GOODS ARE CHECKED AND ACCOUNTED FOR.
FUNCTIONS AND EVENTS WILL NOT BE HELD LIABLE FOR ANY DISCREPANCIES AFTER THE PICKUP OR DELIVERY OF GOODS.
7.10 It is the responsibility of the client to ensure that he/she or the designated person is present to collect and return the goods in good order as agreed upon in 7.7
7.11 In the event where the client or the designated person is not satisfied with the goods, the person needs to notify the warehouse immediately via telephone 021 300 4035 or
064 904 0511
7.12 Failure to sign the delivery/collection note by the client/ designated person, the client will be liable for any damages/breakages or losses when Functions and Events check the returned items.
7.13 The client will be subject to Functions and Events checking the goods collected/received and will be held liable for any shortages/ breakages and damage.
Care of Goods
8 Chairs must be stacked, cushions must be packed in bags supplied, linen and all other items in the packaging they were received in.
8.1 It is the client’s responsibility to have tools for the assembly of the tables. Please see the instructions.
8.2 Clients are not to wash the linen or decor.
Linen that returns with non-removable stains, torn, burned, or damaged in any possible way, the client will be charged the full replacement cost.
8.3 Transportation of chairs is strictly done by Functions and Events unless special arrangements are made with the manager of Functions and Events.
Cancellations and changes in bookings
9 Cancellation of entire booking
9.1 50% of the total amount of the booking is non-refundable on cancellation.
No telephonic changes will be accepted- must be done via e-mail
9.2 If the client only paid 25% of the order, the client will lose the full deposit if the booking is cancelled.
9.3 Should a client cancel the complete booking 7 days prior to the function date, Functions and Events shall be entitled to 100% of the booked amount.
9.4 No refunds will be given to the client for items hired and not used during the time specified on the booking form.
9.5 The client furthermore agrees to be responsible for all legal costs incurred, including collection commission, in respect of any proceedings instituted by Functions and Events for the recovery of any goods or amounts owing by the client in terms of the agreement.
9.6 Any cancellation of a contract will have a 10% handling fee charge.
10 In the event of any kind of loss, damage, injuries or death before, during and after any event, Functions and Event will not be held responsible or liable for any kind of claims of whatsoever nature.
The client takes full responsibility for damages/ losses of any kind.
10.1 In the event of any kind of accident Functions and Event will not be held responsible/liable for any kind of injuries to persons/ third parties and its employees, any kind of disability or death resulting on any kind of accident before and or/ during and or/ after the event. The client takes full responsibility for injuries and or deaths that may occur.
10.2 These terms and conditions are compulsory and binding upon payment, even if the client has not signed the terms and conditions.
10.3 Venue: The tempering with any locked doors or opening of any of closed of areas are illegal and a case of theft/unauthorized entry will be opened at the SAPS.
10.4 Damaging of the artificial grass in the courtyard by any means eg cigarette burns/ driving on grass will result in the replacement of the artificial grass by the person responsible for the venue hire.
Driving on the grass with any vehicle is prohibited.